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Caregivers Marketplace MVP Mobile & Web App

Services Covered:

Mobile Application Development • Web Application Development • Desktop Application Development • Software Product Development
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Industry
Industry

Healthcare

Duration
Duration

17 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 April 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable Newwave Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapDallas, United States of America

Project Summary

Newwave Solutions developed an MVP for a caregivers marketplace using Flutter to target iOS, Android, web, and desktop. The engagement delivered an initial prototype but encountered significant issues after an uncommunicated upgrade from Flutter 1.0 to 2.0, which introduced numerous bugs. The client experienced inconsistent communication, high team turnover, and difficulty tracking progress across tools like Jira and Trello, resulting in limited new feature delivery and prolonged bug-fixing before the engagement ended.

Key Challenges

  • Need to build a cross-platform MVP (iOS, Android, web) with minimal bugs
  • Vendor initially used Flutter 1.0 which lacked web capability, causing later issues
  • Poor communication, language barriers, and inconsistent project tracking across tools
  • High team turnover and limited documentation hampered continuity and knowledge transfer

Project Deliverables

  • MVP mobile app (iOS and Android)
  • Web app
  • Desktop app
  • Bug fixes and maintenance

Project Solution

The vendor built an MVP using Flutter to deliver cross-platform apps for iOS and Android with an intended roll-out to web and desktop. The scope included initial prototyping, iterative development, and bug-fixing; the team attempted to upgrade from Flutter 1.0 to 2.0 to enable web support but this upgrade led to compatibility issues and additional defects. The engagement involved a small core team (approximately five main members) and used common tracking tools (Trello, Jira, Excel) for project management.

Project Outcome

  • App remained constantly buggy, resulting in multiple 1-star reviews.
  • Web app work was delayed and became infeasible until a Flutter upgrade, which introduced many new bugs.
  • The final months were primarily spent fixing defects with limited new features deployed.
  • High team turnover and limited documentation hindered knowledge transfer and transition.

Platforms

  • MobileMobile
  • WebWeb
  • DesktopDesktop

Tech Stack

  • FlutterFlutter
  • AndroidAndroid
  • iOSiOS
  • JiraJira

Client Endorsement

Overall Review Rating

2.25star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Newwave Solutions delivered an app with tons of bugs and defective features. Their communication was difficult because of the language barrier, and the client couldn't track the project well on Jira, Trello, and Microsoft Excel. Overall, their dedication gradually fades as the project continues.This review includes the vendor’s response.”

Ava Feng

Client Relations

Note: This endorsement is based on publicly available client feedback from external review sources.

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