endorsedOngoing

Telehealth Platform Development for Dermatology (Web, iOS, Android)

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • Software Maintenance and Support

Industry

Healthcare

Duration

141 months

Budget

50K - 199K

Start Date

1 November 2014

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable F22 Labs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

New York City, United States of America

Project Summary

F22 Labs developed a telehealth platform for dermatology from scratch, delivering a responsive web experience for clinicians and native iOS/Android apps for patients. They served as the client's full-service technology partner since the company's founding and continue to maintain and extend the product. The client reports strong traction and near-perfect satisfaction scores, and the engagement remains ongoing.

Key Challenges

Long patient wait times to see dermatologists
Lack of HIPAA-compliant messaging for patient-doctor communication
Inefficiency and back-and-forth from open chat workflows
No easy payment/charging mechanism for text-based consultations

Project Deliverables

Telehealth platform for dermatology
Responsive web application for doctors and patients
Native iOS app
Native Android app
Payment integration with direct deposit for doctors
Ongoing maintenance and enhancements beyond the MVP

Project Solution

F22 Labs acted as the client's full-service development partner, building the telehealth platform from scratch and continuing to maintain and expand it beyond the MVP. They delivered a responsive web application accessible to doctors and patients and native iOS and Android apps for patient use. The vendor implemented payment processing so doctors can set price points and receive direct deposits, and they provide ongoing development with per-developer monthly staffing that flexes based on needs.

Project Outcome

Ninety percent success rate treating patients online
Only ten percent of cases require in-office triage
Seventy-five percent time savings for doctors compared to office care
Double-digit month-over-month user growth and strong traction on both doctor and patient sides
High client satisfaction with project management and ongoing relationship

Platforms

Web
Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“F22 Labs was given near-perfect scores across the board. The client has had a long-standing relationship with them and plans to continue using them moving forward.”
Anonymous
Founder
Date: 09/07/2016