endorsedOngoing

UI/UX Design for EPR Solutions Firm

Services Covered:

UI/UX Design

Industry

Software Development

Duration

88 months

Budget

200K - 999K

Start Date

1 April 2019

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Netguru is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Aspit

Norway

Project Summary

Netguru provided UI/UX design services to Aspit, designing workflows for the client's EMR system and a patient booking platform. They delivered UI components, a style guide, and designs for a journal system while maintaining one product under an ongoing maintenance agreement. The redesigned workflows improved usability and have driven positive customer feedback and steady new-customer growth. Communication and project management were handled through Slack and a Jira board.

Key Challenges

Lack of internal designers.
Need to design workflows and UI/UX for the EMR system and a patient booking platform.

Project Deliverables

EMR system workflow design
Patient booking web and mobile app workflows and UI/UX
UI components and style guide
Journal system design
Maintenance agreement and ongoing maintenance

Project Solution

Netguru provided ongoing UI/UX design services, designing the EMR system workflow, workflows and UI for a patient booking web app (web, iOS, Android), UI components and a style guide, and a journal system. They also maintain one of the client's products under a maintenance agreement and previously assisted with a development engagement that the client later changed direction on.

Project Outcome

The system is user-friendly, easy to understand, and easy to manage.
The product is gaining new customers weekly.
Positive customer feedback and high client satisfaction.
Strong project management with timely delivery and effective communication.

Platforms

Web
Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Netguru’s work, the client’s system is user-friendly and easy to manage, and it has received positive feedback from customers. The team is professional and has a great taste for design. They’re also organized, polite, communicative, and timely, and the client is satisfied with their work.”
Mette Kjærnet Udø
VP of Product
Date: 09/14/2021