endorsedOngoing

Mobile App Maintenance for Food Ordering Platform (ZAD)

Services Covered:

Managed IT Services • Mobile Application Development

Industry

Food & Beverage

Duration

53 months

Budget

Less than 10K

Start Date

1 March 2022

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable NetSet Software Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

ZAD Food Ordering

Amman, Jordan

Project Summary

NetSet Software Solutions provides ongoing maintenance and development support for a food-ordering platform's iOS and Android apps. They improve and refactor existing code to optimize performance, implement requested features, and handle backend updates and third-party integrations. The vendor communicates via email, Skype, and Zoom, assigns a single point of contact, and takes ownership of deliverables.

Key Challenges

Existing mobile app required a more reliable and improved codebase.
The client needed requested features implemented within tight timelines.
Integration with critical third-party services had to be implemented efficiently.

Project Deliverables

Mobile app maintenance (iOS and Android)
Performance optimizations and code improvements
New feature development and code updates
Backend support and updates
Third-party integrations

Project Solution

NetSet was selected via Upwork based on ratings and reviews. The team reviewed and understood the existing codebase, then began active maintenance and development. They assigned a senior business associate as the main contact and a development team responsible for backend, iOS, and Android work to deliver ongoing code improvements, feature requests, and integrations.

Project Outcome

They took ownership of work and handled third-party integrations efficiently.
The vendor helped the client achieve integrations quickly, which was important for the business.
The team delivered high-quality outputs and maintained effective communication through Skype, email, and Zoom.
A single point of contact streamlined coordination and updates.

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“NetSet Software Solutions manages third-party integrations efficiently, allowing the client to achieve their goals quickly. Their team takes ownership of their work, delivers high-quality outputs, and communicates effectively via email, Skype, and Zoom. They also handle shared information properly.”
Mohannad Samaha
CEO
Date: 10/12/2022