endorsedCompleted

Mobile Health App with AI Chatbot and Doctor Booking

Services Covered:

AI and Machine Learning • Mobile Application Development

Industry

Financial Services

Duration

12 months

Budget

Less than 10K

Start Date

1 July 2024

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

87/100

Strong

Project Capability Score (PCS) estimates how capable NetSet Software Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

PrideStaff Financial

Fresno, United States of America

Project Summary

NetSet Software Solutions built a Flutter-based mobile health app for an accounting firm that lets users upload lab reports, interact with an AI chatbot, and book doctor appointments. The app maintains health histories, alerts, and smart reminders. In the first month the product served over 1,000 users, produced more than 100 doctor bookings and handled 1,500 chatbot queries; the team communicated via Slack and delivered sprint demos every 14 days.

Key Challenges

Build a mobile app enabling upload of lab reports
Provide an AI chatbot capable of answering questions based on report data
Implement appointment booking with doctor listings and slot availability
Maintain user health history, alerts, and smart reminders for follow-ups

Project Deliverables

Mobile app (Flutter)
GPT-based AI with custom RAG pipeline for health report analysis
Semantic search using Pinecone
Firebase authentication and messaging
Custom APIs for doctor listings, slot availability, and appointment booking

Project Solution

NetSet built a Flutter mobile app and integrated OpenAI’s GPT with a custom RAG pipeline to analyze health reports. They implemented semantic search for report data, used Firebase for authentication and messaging, and developed custom APIs to power doctor listings, slot availability, and appointment booking. The team delivered the app and integrations and supported UAT iterations via two-week sprint demos.

Project Outcome

The app served 1,000+ users with over 100 doctor bookings and 1,500 chatbot queries in the first month
The AI interprets 85+% of standard blood reports and provides contextual responses
The appointment booking system integrates smoothly with the client's in-house CRM

Platforms

Mobile
Cloud

Tech Stack

Flutter
iOS
Android
REST API

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“NetSet Software Solutions delivered a high-quality product that met the client's expectations. The app served over 1,000 users, with more than 100 doctor bookings and 1,500 chatbot queries in the first month. The team communicated effectively and was flexible in responding to scope changes.”
Giselle Bavaro
Owner & Strategic Partner
Date: 07/26/2025