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EndorsedendorsedOngoing

Staff Augmentation for SaaS Company

Services Covered:

Staff Augmentation • DevOps • Software QA and Testing • Cloud Consulting and Services
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Industry
Industry

Information Technology

Duration
Duration

18 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 April 2021

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable NCompass TechStudio is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

PhoneX Inc.

mapCharlotte, United States of America

Project Summary

NCompass TechStudio provided staff augmentation to a SaaS company (PhoneX Inc.), supplying engineers across development, DevOps, QA, database administration and production support. The engagement integrated vendor resources into the client's agile scrum teams and supported cloud architecture, monitoring and customer support. The client reported high-quality engineers, fast delivery and responsive vendor leadership.

Key Challenges

  • Build a trusted technology partner to scale engineering resources during product-market fit
  • Rapidly extend core teams across development, QA and customer support while sharing ownership of delivery
  • Maintain continuity and coverage across offshore events such as holidays and leaves

Project Deliverables

  • Extended engineering teams (front-end, back-end, QA, DevOps)
  • DevOps and cloud architecture support
  • Database administration and MySQL management
  • Monitoring and production support
  • Customer support and operational staff

Project Solution

NCompass TechStudio supplied engineering and operational staff to extend the client's core teams across development, DevOps, QA, DB administration, cloud architecture, monitoring and production support. They sourced talent, integrated vendor engineers into the client's agile scrum teams, and accommodated the client's processes and conventions while providing rapid scaling when needed.

Project Outcome

  • The client reported top-notch engineering quality with reliably delivered work packets
  • The speed of delivery was impressive and many tasks were completed quickly

Platforms

  • SaaSSaaS
  • WebWeb

Tech Stack

  • JavaJava
  • Node.jsNode.js
  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • MySQLMySQL

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“NCompass TechStudio's engineers have demonstrated expertise during the engagement — they've swiftly completed all tasks and deliverables. The team is responsive, prompt, flexible, and diligent in handling requests and conventions. Their sense of urgency and ownership stands out the most.”

Akhilesh Nair

EVP of Technology

Note: This endorsement is based on publicly available client feedback from external review sources.

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