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Business Management Portal & Client Communication Center for IT Services Company

Services Covered:

Web Application Development • Custom Software Development
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Industry
Industry

Information Technology

Duration
Duration

6 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 January 2022

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Moon Technolabs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapVigo, Spain

Project Summary

Moon Technolabs developed a Node.js and React-based business management portal and client communication center for an IT services company. The portal consolidates disparate business data and provides clients access to invoices, RMAs, and subscriptions. The vendor used Basecamp and 15-day sprints, and their organized methodology, responsiveness, and transparency improved collaboration and confidence ahead of go-live.

Key Challenges

  • Consolidate disparate business data (items sold, services, contracts, RMAs) across systems
  • Build a client communication center for invoices, RMAs, and service subscriptions

Project Deliverables

  • Client communication center
  • Business management portal
  • Node.js and React-based web application

Project Solution

Moon Technolabs built a client communication center and a business management portal using Node.js and React. They ran the work in 15-day sprints, used Basecamp for project management, delivered partial builds for client feedback, and staffed a small team of four including a project manager with flexible additional resources as needed.

Project Outcome

  • Portal nearing go-live after extensive testing
  • Expected improved understanding of business flow and stronger client relationships

Platforms

  • WebWeb

Tech Stack

  • Node.jsNode.js
  • React.jsReact.js

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Moon Technolabs Pvt Ltd's work led to a better understanding of the client's business flow and helped improve their relationship with their clients. The organized team used various tools to stay on track, and their responsiveness and transparent approach ensured a seamless, collaborative process.”

Juan Vila

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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