endorsedCompletedChatbot Pilot for Federal IT Services
Services Covered:
Industry
Information Technology
Duration
2 months
Budget
10K - 49K
Start Date
1 May 2019
Team Size
1-5 Employees
Engagement Model
Offshore
Project Capability Score (PCS)
82/100
Strong
Project Capability Score (PCS) estimates how capable Daffodil Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
BPS
Falls Church, United States of AmericaProject Summary
Daffodil Software Limited developed a chatbot pilot for a federal IT system, building the UX with React and the dialog logic using Dialogflow. The team delivered the pilot quickly and managed the project using Agile Scrum, enabling the client to progress the platform to an evaluation phase. The client praised the team's quality, communication, and reasonable pricing.
Key Challenges
- Create a chatbot pilot that can answer frequently asked questions for a federal system.
- Implement a working chatbot including user interface and dialog logic.
Project Deliverables
- Chatbot pilot
- User interface (React)
- Dialogflow-based dialog logic
Project Solution
Daffodil designed and implemented a chatbot pilot using React for the user interface and Dialogflow for dialog logic. The vendor was selected via internet research and delivered the UX and dialogue implementation. The work was performed by a small team consisting of one senior and one junior developer.
Project Outcome
- Quick completion enabled progression to an evaluation phase.
- Effective Agile Scrum project management.
- High-quality staff, strong communication, and reasonable price.
Platforms
Web
Tech Stack
React.js
Client Endorsement
Overall Review Rating
4.75
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Daffodil Software Limited efficiently delivered a satisfying platform, progressing the platform to the evaluation stage. The team successfully managed the project following an agile methodology.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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