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EndorsedendorsedOngoing

Staff Augmentation for SaaS Meeting Facilitation Platform

Services Covered:

Custom Software Development • Software Maintenance and Support • Software QA and Testing
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Industry
Industry

Software Development

Duration
Duration

47 months

Budget
Budget

Confidential

Client Size
Start Date

1 September 2022

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
84/100
Strong

Project Capability Score (PCS) estimates how capable Mitrais is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapPerth, Australia

Project Summary

Mitrais was engaged to augment a software company's internal development team supporting their SaaS meeting facilitation platform. Over multiple years the vendor supplied 2–5 developers integrated into the client's agile product team to perform full-stack development, quality assurance, CI/CD improvements, and feature delivery. The engagement produced consistent progress, strong knowledge retention, and reliable collaboration aligned with the client's timelines.

Key Challenges

  • Team augmentation
  • Upskilling
  • Improve time-to-market

Project Deliverables

  • Frontend development using Knockout/React
  • Backend development in Node.js/Express/TypeScript
  • Automated testing and unit test coverage
  • CI/CD pipeline improvements
  • Feature delivery and end-to-end implementation of new product features

Project Solution

Mitrais provided long-term staff augmentation (2–5 teammates) embedded into the client's agile product team to support development and maintenance of the client's SaaS meeting facilitation platform. The vendor contributed full-stack work—frontend using Knockout/React and backend using Node.js/Express/TypeScript—along with automated testing, unit test coverage, CI/CD pipeline improvements, and end-to-end feature delivery.

Project Outcome

  • Consistent progress through timely feature development and platform improvements
  • Strong knowledge retention and continuity due to a stable Mitrais team
  • Reliable delivery aligned with agile timelines and adaptability to shifting priorities
  • Improved collaboration and reduced ramp-up time

Platforms

  • SaaSSaaS

Tech Stack

  • React.jsReact.js
  • Node.jsNode.js
  • Express.jsExpress.js

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Mitrais has helped the client achieve consistent progress through timely feature development, platform improvements, and ongoing maintenance. They've integrated well with the client's internal workflows, allowing for a smooth collaboration. The team is also reliable, consistent, and flexible.”

Anonymous

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.