EndorsedendorsedOngoing

Staff Augmentation for SaaS Meeting Collaboration Platform

Services Covered:

Staff AugmentationCustom Software DevelopmentSoftware QA and TestingWebsite Development
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Industry
Industry

Software Development

Duration
Duration

47 months

Budget
Budget

Confidential

Client Size
Start Date

1 September 2022

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
83/100
Strong

Project Capability Score (PCS) estimates how capable Mitra AI is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapPerth, Australia

Project Summary

A SaaS meeting-collaboration software company engaged Mitrais to augment its internal development team and support ongoing development and maintenance of its SaaS platforms. Over multiple years Mitrais provided integrated developers who participated in agile ceremonies and contributed to frontend and backend feature work, QA, and CI/CD improvements. The engagement delivered consistent feature progress, platform improvements, and strong continuity and reliability from long-term team members.

Key Challenges

  • Team augmentation
  • Upskilling
  • Improve time-to-market

Project Deliverables

  • Frontend interfaces using Knockout/React
  • Backend services in Node.js/Express/TypeScript
  • API integrations
  • Automated testing and unit test coverage
  • CI/CD pipeline improvements
  • End-to-end feature implementation and enhancements

Project Solution

Mitrais augmented the client's core development team over multiple years by embedding 2–5 developers into the product team. The team participated in sprint planning, daily standups, and retrospectives and contributed full-stack work: frontend development (Knockout/React), backend development (Node.js/Express/TypeScript), API integrations, automated testing and unit test coverage, and CI/CD pipeline improvements. They delivered end-to-end feature implementations and iterative enhancements aligned with the client's agile delivery cycles.

Project Outcome

  • The project delivered consistent progress through timely feature development, platform improvements, and ongoing maintenance.
  • Continuity of the Mitrais team enabled strong knowledge retention, efficient collaboration, and sustained development momentum.
  • The Mitrais team integrated well with the client's agile processes and consistently delivered work in line with timelines, adapting to shifting priorities.
  • Long-term team involvement resulted in deep product understanding and reduced ramp-up time.

Platforms

  • SaaSSaaS

Tech Stack

  • React.jsReact.js
  • Node.jsNode.js
  • Express.jsExpress.js

Client Endorsement

Overall Review Rating

4.63star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Mitrais has helped the client achieve consistent progress through timely feature development, platform improvements, and ongoing maintenance. They've integrated well with the client's internal workflows, allowing for a smooth collaboration. The team is also reliable, consistent, and flexible.

Anonymous

CTO

Note: This endorsement is based on publicly available client feedback from external review sources.