endorsedCompleted

Microsoft Dynamics NAV ERP Implementation for Bottled Water Company

Services Covered:

ERP Solutions • Mobile Application Development • Software Maintenance and Support • System Integration • IT Consulting

Industry

Food & Beverage

2 months

Budget

10K - 49K

Start Date

1 January 2014

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable MindQuad Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Natural Valley Limited

Zambia

Project Summary

MindQuad Solution implemented a Microsoft Dynamics NAV ERP for a bottled water producer in Zambia, delivering modules beginning with invoicing and a customized Android-based sales application that uploads sales to the NAV server. The solution improved inventory management, reduced losses, and simplified accounting and auditing. The vendor continues to provide maintenance under a service-level agreement with allocated hours per year.

Key Challenges

Lack of consolidated transaction history across the business
Disjointed information and inaccurate distribution-channel data
Previous ERP implementation did not support required manufacturing processes
Difficulty determining customer orders and outstanding debts

Project Deliverables

Microsoft Dynamics NAV ERP
Invoicing module
Customized Android sales application
Server integration for sales uploads
Service-level agreement and maintenance (150 hours/year)

Project Solution

MindQuad rebuilt and delivered an ERP using Microsoft Dynamics NAV, iteratively releasing a working model and running a month of user acceptance testing. They implemented modules one at a time beginning with invoicing, then developed a customized Android tablet application for the sales team to capture and upload sales to the NAV server. The vendor provided on-site implementation (initial full-team visit, then two technicians), ongoing remote support with server access, and maintenance under a service-level agreement with 150 hours allocated per year.

Project Outcome

Inventory losses were reduced from variances of up to $250,000 monthly to $17,000
Stocktaking frequency decreased from monthly to twice a year
Auditing time decreased (auditors now spend two weeks on-site instead of six weeks) and audit reports are produced within one month
Improved inventory tracking and visibility into variable production costs enabled better pricing decisions

Platforms

ERP
Mobile

Tech Stack

Android

Client Endorsement

Overall Review Rating

4.38

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The ERP system MindQuad Solution delivered handles inventory more efficiently and cuts down on losses. It's also given us better control over costs and made accounting and audits easier. The team truly cares about what customers need, and their service is affordable and focused on solving problems.
Loyd Mangena
General Manager
Date: 01/08/2019