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Microsoft Dynamics ERP Implementation for Sunhearrt Ceramic

Services Covered:

ERP Solutions • System Integration • IT Consulting
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Industry
Industry

Engineering & Manufacturing

Duration
Duration

24 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 January 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
77/100
Good

Project Capability Score (PCS) estimates how capable MindQuad Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Sunhearrt Ceramic

map India

Project Summary

MindQuad Solution implemented Microsoft Dynamics as a centralized ERP for the client, consolidating data and streamlining business processes. They supported selection through demonstrations and handled end-to-end implementation across financial, personnel, marketing and CRM modules. The new system reduced manual workload and allowed the client to reallocate resources to marketing. The vendor was noted for responsive, around-the-clock support and strong project communication.

Key Challenges

  • Centralize disparate data from three separate applications into a single ERP
  • Streamline business decision-making and internal processes

Project Deliverables

  • Microsoft Dynamics ERP implementation
  • CRM module implementation
  • Financial, personnel, and marketing logistics integration
  • Data integration into a management tool
  • Project management led by a head project manager with supporting teammates

Project Solution

MindQuad Solution ran demonstrations of Microsoft Dynamics to inform selection, then executed a full implementation tailored to the client’s business cycles. They identified potential loopholes and provided remediation guidance, implemented financial, personnel, and marketing logistics, and deployed CRM modules. The vendor provided a head project manager plus 3–4 teammates, integrated client data into a management tool, and managed the project communications and execution.

Project Outcome

  • Reduced staffing needs in logistics, billing, and business departments
  • Streamlined processes that saved time and manpower
  • Reallocated resources to the marketing team
  • Improved project communication and 24/7 vendor support with integrated management tooling

Platforms

  • ERPERP

Tech Stack

  • Microsoft DynamicsMicrosoft Dynamics

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The improved system streamlined internal processes and allowed for an increase in resources for marketing efforts. MindQuad Solution’s communicative nature and dedication to the project enabled a successful collaboration. Their eager approach made them a helpful, productive partner.”

Ramesh Jidiya

Head-IT

Note: This endorsement is based on publicly available client feedback from external review sources.

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