endorsedOngoing

Nonprofit CRM & LMS Maintenance and Modular iOS App Development

Services Covered:

Custom Software Development • Mobile Application Development • Software Maintenance and Support • API Development

Industry

Non-profit Organizations

Duration

151 months

Budget

200K - 999K

Start Date

1 January 2014

Team Size

11-15 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Master of Code Global is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

San Diego, United States of America

Project Summary

Master of Code Global develops and maintains a nonprofit's CRM and LMS and is building a modular iOS communication app for future tool integration. The vendor follows agile methodology and maintains constant communication with the client, improving the systems over many years and delivering ongoing enhancements.

Key Challenges

Develop a priority CRM capable of supporting up to 35 million records.
Assist in development of APIs and system connections to push and pull data.
Build an iOS communication app with a modular architecture for future tools.

Project Deliverables

Maintain and enhance the CitizenBuilder CRM and volunteer management system.
Maintain and enhance the LMS ecosystem (LMS, PG, DCEnablers, COSsurveyed websites).
Develop an iOS communication app with a modular structure for future tools.
Develop APIs and integrations to push and pull data between systems.

Project Solution

The vendor maintains and enhances the CitizenBuilder CRM and volunteer management system and the LMS ecosystem, and is developing an iOS app designed as a modular communication tool for future feature additions. The engagement includes API and integration work to connect systems. The team composition listed includes a project manager (0.5 FTE), multiple Ruby developers, PHP and front-end developers, an iOS developer, and QA resources.

Project Outcome

The system was improved to a usable state over many years with ongoing enhancements.
The team adopted a more agile approach, leading to smoother delivery and improved timeliness.
The vendor maintained constant communication and responsiveness, with a named project manager (Dima) highlighted for timely updates.

Platforms

Mobile
Web

Tech Stack

Ruby
PHP
iOS

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Although Master of Code Global has spent years polishing the solutions, their unwavering efforts to improve the systems are notable. They follow agile methodology and maintain constant communication with the client, making the collaboration seamless and ensuring quality deliverables.”
Bud Cornwell
Technology Services Manager
Date: 06/10/2022