endorsedOngoing

Golang Backend Refactor & Mobile App Maintenance for Sir John Monash Centre

Services Covered:

Mobile Application Development • IT Consulting • Application Integration

Industry

Government & Public Safety

Duration

81 months

Budget

200K - 999K

Start Date

1 November 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Mad Devs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Sir John Monash Centre

Australia

Project Summary

Mad Devs refactored and maintained a custom Golang-based software product and supported two mobile apps for the Sir John Monash Centre (Department of Veterans’ Affairs). They audited and cleaned redundant backend code, implemented frontend changes to enable multimedia content updates, and provide ongoing maintenance for iOS and Android applications. The vendor supports the product across three time zones, meets service-desk response-time SLAs via the FMX platform, and adapts to a Waterfall methodology to align with government requirements.

Key Challenges

Required enhancements to pivotal operational software
Need for ongoing maintenance under a separate contract
Legacy Golang codebase contained redundant code and prevented content/multimedia updates

Project Deliverables

Cleaned and refactored Golang codebase
Backend audit and ongoing maintenance
Frontend enhancements to enable content delivery
Separation of content management to allow multimedia updates
iOS application maintenance
Android application maintenance
Support and engagement via the FMX ticketing/asset platform

Project Solution

Mad Devs audited and refactored a custom Golang codebase to remove redundant code and bring the system up to speed with external inputs. They implemented frontend enhancements that separated content from embedded code, enabling updates of multimedia content, and they provide ongoing maintenance for the iOS and Android mobile applications that operate the audiovisual system. The team engaged with the client's FMX ticketing and asset platform to manage support and maintenance work.

Project Outcome

Met service desk response-time requirements and provided 24-hour availability across three time zones
Consistently met deadlines and kept the client updated on progress
Integrated with and actively supported the FMX ticketing and asset/inventory maintenance platform

Platforms

Mobile
Web

Tech Stack

Go
iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Providing support services across three time zones, Mad Devs efficiently addresses emails and tickets no matter the time. They produce timely deliverables and frequently communicate progress. The flexible team adopted a Waterfall methodology to satisfy the unique needs of the partnership.”
Wade Bartlett
Technical Consultant
Date: 03/07/2021