endorsedOngoing

Cross-Platform Mobile App for Singapore Government Agency

Services Covered:

Mobile Application Development • Software Maintenance and Support • Application Integration

Industry

Government & Public Safety

Duration

81 months

Budget

50K - 199K

Start Date

1 November 2019

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable mTraction Enterprise is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

ISEAS

Singapore, Singapore

Project Summary

mTraction Enterprise designed and developed a cross-platform mobile application for a Singapore government agency, enabling content consumption and public interaction (news, articles, product descriptions, and event/webinar registration). The engagement began in November 2019 and is ongoing, with the vendor currently enhancing the app and developing an additional mobile app. Users have given positive feedback, and the vendor is assisting the client in meeting governmental KPIs and standards. The team uses Basecamp, Jira, and Google Docs for project management.

Key Challenges

Need to develop a mobile application.

Project Deliverables

Mobile app for Android and iOS
Content modules (news, articles, product descriptions)
Event and webinar registration features
Website-mobile sync via automation
Additional mobile app to support upcoming business

Project Solution

mTraction Enterprise designed and developed the client's cross-platform mobile app for Android and iOS using React. The app provides readable content (news, articles, product descriptions) and allows the public to interact with the agency and register for public events and webinars. The vendor is also building another mobile app, expanding the platform's information and registration capabilities, and implementing automation to sync the organization's two main websites with the mobile apps. The vendor's six-person team (client mainly interacts with a project manager, QA, and business director) manages the engagement using Basecamp, Jira, and Google Docs.

Project Outcome

App is very user-friendly and has received positive user feedback.
Vendor is assisting the client to meet governmental KPIs and standards for websites and applications.
Project management produced improved communication; the team used Basecamp, Jira, and Google Docs.
Vendor provided guidance on mobile-specific UX considerations (screen size and navigation) and taught the client about mobile development complexities.

Platforms

Mobile
Web

Tech Stack

React.js
Android
iOS

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app developed by mTraction Enterprise is user-friendly, and it has received positive feedback from users. The team is helpful, assisting the client in meeting the governmental quality standards. They’re also instrumental in helping the client understand the challenges of mobile development.”
Anonymous
Assistant Director of IT & Applications
Date: 08/15/2021