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EndorsedendorsedOngoing

Development Support for Media File Platform

Services Covered:

Custom Software Development
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Industry
Industry

Media

Duration
Durationinfo-circle

38 months

Budget
Budget

Confidential

Start Date
Start Date

1 August 2015

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Leobit is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapAustin, United States of America

Project Summary

Leobit provides ongoing PHP and C# development support, including maintenance and bug fixes, for a media file–sharing enterprise product. The engagement started in August 2015 and evolved from a spec-driven build into an embedded, collaborative relationship. After initial staffing issues, Leobit connected the client with a reliable developer who now works as an extension of the in-house team.

Key Challenges

  • The client's development team lacked resources to build PHP-based applications
  • Early staffing mismatches and language/communication barriers hindered initial progress
  • The client experienced several unsuccessful prior engagements before finding a suitable vendor match

Project Deliverables

  • Software built to specifications
  • Ongoing maintenance and bug fixes
  • Developer resource assigned to the account
  • Interfacing with the client's customers

Project Solution

Leobit acted as an extension of the client's development team, initially building the file-sharing software to specification and later collaborating on ongoing maintenance. Their work focuses on resolving bugs and updating code in C# and PHP, and they interface directly with the client's customers. The vendor has one developer permanently assigned to the account and has supported the client since August 2015.

Project Outcome

  • Leobit connected the client with a talented developer after earlier unsuccessful projects
  • The vendor has become an integrated extension of the client's team, improving day-to-day delivery
  • Daily coordination via Skype and Assembla tickets established a reliable workflow
  • The current developer demonstrates strong work ethic and adaptability

Platforms

  • SaaSSaaS

Tech Stack

  • C#C#
  • PHPPHP

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Although the engagement started off rocky, Leobit continued to work with internal staff to deliver the right person. They’ve since assigned a hard-working developer who is able to adapt to a unique work environment. They face challenges with a good attitude and strive to ensure client satisfaction.”

Anonymous

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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