endorsedOngoing

.NET Development for Insurance Company

Services Covered:

Website Development

Industry

Financial Services

Duration

151 months

Budget

1M - 10M

Start Date

1 January 2014

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Kellton is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Mumbai, India

Project Summary

Kellton provides ongoing .NET-based web development and maintenance for an insurance company’s legacy website, integrated with the company's policy-administration system. The engagement began in January 2014 and includes minor fixes, feature work and support for a new product launch. The client reports the site is live but contains bugs; Kellton is responsive to escalations but the team is relatively inexperienced, slower on timelines, and uses older technologies.

Key Challenges

Need for development expertise to support website maintenance and new product work
Maintaining a legacy site with only minor allowed changes
Increasingly strict timelines requiring faster delivery
Desire to modernize technology and introduce automated testing

Project Deliverables

Website maintenance and minor fixes
Integration with the policy-administration backend
Development support for a new product launch
Ongoing .NET development

Project Solution

Kellton has a continuous collaboration to develop and maintain the client's legacy website using the .NET framework. The vendor performs minor changes and fixes to the old site and integrates the front-end website with the company's policy-administration backend. The client shifted hosting to the cloud and retains hosting responsibility while Kellton provides development services. Kellton added two resources in 2022 to support changes related to a new product launch and works in 15–20 day sprints managed through Jira.

Project Outcome

The website remains live and functional
The vendor provides additional resources on demand and responds to escalations
The engagement suffers from bugs, slower delivery times, and less experienced developers

Platforms

Tech Stack

.NET

Client Endorsement

Overall Review Rating

3.13

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The website is live but contains some errors. Kellton is very responsive to feedback and provides more developers when needed; however, the team is unable to meet deadlines and only has 2–3 years of experience. They also use outdated technologies. Tasks are assigned in Jira.”
Anonymous
Deputy VP of Technology & AVP of Technology
Date: 08/03/2023