endorsedOngoing

NetSuite ERP Automation & Customization for E-commerce Company

Services Covered:

ERP Solutions

Industry

E-commerce & Retail

Duration

62 months

Budget

Confidential

Start Date

1 June 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable Jobin & Jismi is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Paris, France

Project Summary

An e-commerce company engaged Jobin & Jismi to implement automation scripts and customize their NetSuite ERP to match business requirements. The vendor developed automation (API integrations and record updates) and personalized user interfaces to support transaction accounting and multi-subsidiary operations. Their work sped up transaction creation and enabled faster month-end closes, though project management and scope ownership were areas for improvement.

Key Challenges

ERP feature implementations
ERP support for business teams
Custom tasks related to transaction accounting

Project Deliverables

Automation script development (API integrations, record updates, etc.)
Customization and personalization of user interfaces

Project Solution

Jobin & Jismi delivered NetSuite-focused ERP work including automation script development (API integrations, record updates) and customization/personalization of user interfaces to align the ERP with the client's business processes. They staffed the engagement with 2–5 employees and focused on implementing features and support tasks related to transaction accounting and multi-subsidiary operations.

Project Outcome

Ability to operate in a multi-subsidiary ERP setup
Faster transaction creation aligning with goods movement
Month-end closing achieved within a week in the new month

Platforms

Tech Stack

Net Suite

Client Endorsement

Overall Review Rating

4.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Jobin & Jismi's support has streamlined the client's transaction creation processes, meeting expectations. Although they could improve more on their project management, they impress with their ability to customize NetSuite to the client's needs and strong knowledge of the latest ERP features.”
Anonymous
Director of Engineering
Date: 10/13/2023