endorsedCompleted

Connector Rebuild: Shopify, NetSuite & Amazon Integration for Kitchen & Bath Company

Services Covered:

Custom Software Development • Website Development

Industry

E-commerce & Retail

Duration

1 month

Budget

50K - 199K

Start Date

1 January 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Folio3 Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Nashville, United States of America

Project Summary

Folio3 rebuilt unstable web connectors between a kitchen and bath company’s website and its NetSuite environment, adding Shopify and Amazon functionality. The repaired connectors eliminated recurring order-troubleshooting time and enabled additional NetSuite customizations. The teams used Skype for quick communication and Folio3 kept the project on schedule.

Key Challenges

Fix unstable web connectors between the website and NetSuite for customer and dealer sides
Achieve a successful launch and stable operation of the connectors
Replace prior workarounds and enable reliable e-commerce integrations (Shopify and Amazon)

Project Deliverables

Shopify connector
Dealer connector (Shopify)
Amazon seller connector
NetSuite customizations
Repaired website-NetSuite connectors

Project Solution

Folio3 rebuilt and stabilized the web connectors between the client's website and their NetSuite environment, implementing a Shopify connector, a dealer connector through Shopify, and an Amazon seller connector. They scoped the work collaboratively, eliminated previous workarounds, and delivered extensive NetSuite customizations to ensure reliable data flow between channels and the ERP.

Project Outcome

Eliminated 4–6 hours per week of connector troubleshooting, saving about six hours weekly
Delivered quality customizations on time and on budget
Improved communication and faster timelines through Skype collaboration

Platforms

E-commerce Platform
ERP

Tech Stack

Net Suite

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the repaired connectors, the client no longer has to spend several hours each week troubleshooting order issues. The two firms developed a quick communication style using Skype, and Folio3 kept the project moving efficiently and on schedule.”
Manny Rodriguez
COO
Date: 01/05/2021