endorsedOngoing

Patient Communication Platform: Web & Mobile Apps with Payment Integration

Services Covered:

Mobile Application Development • Website Development

Industry

Healthcare

Duration

117 months

Budget

50K - 199K

Start Date

1 November 2016

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable itCraft is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Sweden

Project Summary

itCraft built a patient communication platform including native iOS and Android apps and a web app with identical functionality for patients and doctors. The system supports scheduling house-calls, payments that require bank ID login, and document sharing. The apps performed well in market testing (ranking in the top ten in their category), and the client praised itCraft's communication and architecture support despite some initial beta bugs that were quickly fixed.

Key Challenges

Need to find a company to develop their applications.

Project Deliverables

Four mobile applications (iOS and Android) for doctors and patients
Web application with matching functionality
Payment system with bank ID login
Document sharing feature
Scheduling functionality for house-calls

Project Solution

itCraft developed the entire platform from requirements to delivery, building four native mobile apps (iOS and Android — two for doctors and two for patients) and a web application with equivalent functionality. They implemented scheduling for house-calls, a payment system that requires bank ID login to ensure security, and document sharing for patients. The vendor provided core technical architecture and ongoing development support.

Project Outcome

App reached seventh place in Sweden's medical category within weeks of launch
Consistent communication and strong architecture support from the vendor
Beta had bugs but issues were fixed quickly
Client expressed overall satisfaction and trust in the vendor

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The mobile apps ranked in the top ten in their category and were received well during marketing testing. itCraft provided consistent communication and provided excellent architecture resources. Although they could improve their beta’s initial quality, all bugs were fixed quickly.”
Anonymous
Co-Owner & CTO
Date: 07/26/2018