endorsedOngoing

Biometric Identity Management Mobile App & SaaS Migration

Services Covered:

AI and Machine Learning • Mobile Application Development • Custom Software Development

Industry

Healthcare

Duration

79 months

Budget

1M - 10M

Start Date

1 January 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable iOPTIME is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Johannesburg, South Africa

Project Summary

A healthcare technology client hired iOPTIME to migrate a device-bound biometric identity solution into a cross-platform Android and iOS mobile offering and an on-demand SaaS identity platform. The solution leverages AI, machine learning and biometrics to provide digital identity proofing for use cases such as client onboarding and KYC. iOPTIME used Agile practices and Jira for project management and met the client's expectations while remaining collaborative and flexible.

Key Challenges

Move from device-specific OEM biometric dependence to an open-source, cross-platform solution.
Enable the offering to be delivered as Software as a Service independent of hardware.
Provide reliable digital identification proofing usable across onboarding and KYC workflows.

Project Deliverables

Mobile application for Android and iOS
Biometric-based identity management platform (SaaS)
Digital identity proofing system
Integration capabilities for client onboarding and KYC

Project Solution

iOPTIME proposed system architecture and built a biometric-based identity management platform that migrated the client's offering from OEM device dependence to an on-demand SaaS available on Android and iOS. The work included designing the cross-platform mobile apps, implementing AI and machine-learning-enabled biometric verification, and enabling digital identity proofing for downstream uses like client onboarding and KYC. The vendor executed the work with a small cross-functional team and Agile project management (Jira).

Project Outcome

Migrated offering to on-demand Android and iOS apps (phase one complete).
Ongoing proofs of concept and integrations with healthcare (remote patient self on-boarding) and e-tolling systems.
Delivery managed with Agile practices and Jira, meeting client expectations.

Platforms

Mobile
SaaS

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“iOPTIME has successfully migrated the solution as specified, meeting expectations. Their use of Agile methods and Jira has resulted in a smooth and efficient project management. Their ability to keep up with the client’s innovative requirements is impressive. They are collaborative and flexible.”
Donald Mangena
Director
Date: 06/08/2022