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Mobile Loyalty App for Dermatology Medical Office

Services Covered:

Custom Software Development • Mobile Application Development
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Industry
Industry

Healthcare

Duration
Duration

5 months

Budget
Budget

Confidential

Client Size
Start Date

1 November 2025

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable RaftLabs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Bella Skin Institute

mapCalabasas, United States of America

Project Summary

RaftLabs developed a branded mobile loyalty app for a dermatology medical office to remind patients to redeem reward points. The cross-platform iOS and Android app included QR check-in, appointment requests, and notifications. The team communicated via email, Slack, and virtual meetings and the client reported high satisfaction and early strong engagement.

Key Challenges

  • Build a branded mobile loyalty app for patients to remind them to redeem reward points
  • Deliver the app cross-platform for both iOS and Android

Project Deliverables

  • QR code check-in system
  • Patient mobile application
  • Appointment request feature
  • Notification system

Project Solution

RaftLabs built a branded mobile loyalty app for iOS and Android. The vendor delivered a QR code check-in system, patient-facing mobile application, appointment request feature, and push/notification functionality. The team (2-5 people) managed the project via virtual meetings, email, and Slack and iterated on the app to match the client’s vision.

Project Outcome

  • High user engagement in the app's first week
  • Responsive communication and quick responses to client questions
  • Client and patients highly satisfied with the delivered app

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“RaftLabs delivered an engaging app that the client and their patients love. The team led a seamless process and was quick to respond to the client's questions. They communicated effectively through email, Slack, and virtual meetings. Overall, the client was highly satisfied with the results.”

Jenny Lopez

Medical Assistant, Bella Skin Institute at Bella Skin Institute

Note: This endorsement is based on publicly available client feedback from external review sources.

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