endorsedCompleted

Frontend & BI Dashboards for Telco Analytics

Services Covered:

Website Development

Industry

Information Technology

Duration

8 months

Budget

Confidential

Start Date

1 October 2019

Team Size

6-10 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable IntexSoft Software Development is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Milan, Italy

Project Summary

IntexSoft developed the frontend for a Milan-based consultancy, building reporting dashboards and BI components to improve operational performance. Their three frontend developers worked within a nine-person team to deliver a React+TypeScript web application that helped a telco customer troubleshoot network issues and improve customer satisfaction. The project used Scrum with two-week sprints and common collaboration tools such as Jira, Confluence and Slack.

Key Challenges

Need to expand the frontend team due to increased project scope and customer request
Build reporting dashboards for a telco customer to monitor infrastructure and prioritize interventions to improve operational performance

Project Deliverables

Web application frontend (React + TypeScript)
Custom reporting dashboards
BI tool customization and dashboard components
Frontend development contributions from three IntexSoft developers

Project Solution

After interviews, IntexSoft supplied frontend resources and executed frontend development tasks using React and TypeScript. They worked on a BI tool to develop and customize reporting dashboards for a data analytics application used by a telco customer. IntexSoft contributed three frontend developers who collaborated within the broader nine-developer team under the customer's Scrum management.

Project Outcome

Improved the customer's ability to troubleshoot network issues and improved operational performance
Positively impacted customer satisfaction through the delivered BI dashboards and analytics capabilities

Platforms

Tech Stack

React.js
TypeScript

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Voypost’s efforts, the project helped the company's customers troubleshoot network issues through a data analytics platform. The team had a good overall collaboration with the company, allowing the project to move forward.”
Anonymous
Tech Lead
Date: 07/23/2020