endorsedCompleted

RPA Implementation and Power BI Dashboards for Healthcare Company

Services Covered:

Custom Software Development • Robotic Process Automation (RPA) • Big Data Analytics and Business Intelligence

Industry

Pharmaceuticals & Biotechnology

Duration

12 months

Budget

50K - 199K

Start Date

1 April 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Intetics is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Barcelona, Spain

Project Summary

Intetics Inc. automated several business processes for an international healthcare company, focusing on accounting and large-scale patient data validation. The vendor implemented unattended software robots using UiPath and Microsoft Power Automate and delivered Power BI dashboards to monitor operations. The automation reduced processing time and costs while running reliably 24/7; the client praised Intetics' technical expertise and communication.

Key Challenges

Automate business processes such as accounting and large-scale patient data validation.
Implement unattended software robots (UiPath and Microsoft Power Automate) capable of running 24/7.
Handle heavy-duty processes reliably under continuous operation.

Project Deliverables

Unattended software robots (UiPath and Microsoft Power Automate)
Power BI dashboards to monitor robots
Automated accounting processes and daily patient data validation

Project Solution

The vendor implemented robotic process automation across several software processes, beginning with UiPath and later migrating to Microsoft Power Automate at the client's request. They built fully unattended software robots to automate utility invoice accounting and daily validation of large volumes of patient data for government reporting. The team also delivered Power BI dashboards to monitor robot operations and performance. Two people from the vendor's team worked on the engagement.

Project Outcome

The patient-data confirmation automation runs reliably 24/7.
The automation saved approximately 1.5 full-time employees and reduced related costs to about one-fifth.
The process time was reduced from 20 days to 5 days.

Platforms

Tech Stack

Power BI

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Intetics Inc. successfully automated the client’s processes, cutting down costs and waiting time. Their organized, proactive, and communicative approach resulted in a smooth partnership. Considering the project’s complexity, the technical expertise they displayed was impressive.”
Luis de Almagro
Head of Controlling
Date: 04/19/2022