EndorsedendorsedOngoing

Maintenance Department Software Development

Services Covered:

Custom Software DevelopmentMobile Application DevelopmentWebsite DevelopmentSoftware Maintenance and Support
Project hero — replace with case study imagery
Industry
Industry

Software Development

Duration
Duration

259 months

Budget
Budget

Confidential

Client Size
Start Date

1 January 2005

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable InApp Information Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapEugene, United States of America

Project Summary

Since 2005 InApp has delivered a variety of mobile, QA, and software projects for the client and currently handles development for all software applications and the marketing website. They implement Marketo-based landing pages, forms, and email templates and work under an annual contract that allocates monthly development hours. The client praises consistent high-quality work and long-term team continuity.

Key Challenges

  • Needed mobile development for the company's first mobile application
  • Needed to outsource QA due to internal QA issues

Project Deliverables

  • Web-based application with .NET backend
  • Marketing website
  • Landing pages, forms, and email templates
  • Mobile applications

Project Solution

InApp has worked predominantly on mobile projects and later took over development of the client's web-based application, which has a .NET backend. They also develop and maintain the marketing website and create Marketo-based landing pages, forms, and email templates. The engagement runs on an annual contract that allocates a set number of hours per month and includes monthly meetings to prioritize bugs, enhancements, and customer projects.

Project Outcome

  • Consistent high-quality deliverables over many years
  • Long-term team continuity (same team for seven years) leading to a strong working relationship

Platforms

  • MobileMobile
  • WebWeb
  • AR/VR/XRAR/VR/XR

Tech Stack

  • .NET.NET

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

InApp has fostered a collaborative relationship by maintaining the same team members since the initial contract. Despite cultural differences and misunderstandings early on, the team consistently delivers high-quality work. They have built several landing pages, forms, and email templates.

Anonymous

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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