EndorsedendorsedOngoing

Custom ERP & Automation for Promotional Products Firm

Services Covered:

Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

Information Technology

Duration
Duration

107 months

Budget
Budget

1M - 10M

Client Size
Start Date

1 September 2017

Team Size
Team Size

1-5 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable InApp Information Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapOverland, United States of America

Project Summary

InApp is the automation partner to a promotional products firm, building a custom ERP from scratch to reduce manual clerical processes. Their work includes automating online payments, self-service features, and a shipping freight estimate API using MySQL, Laravel, and PHP. The first ERP module is nearing implementation, while some APIs have been delayed; communication and documentation from InApp remain strong throughout the ongoing engagement.

Key Challenges

  • Automate clerical processes and reduce manual processing
  • Overcome limitations of canned products by building a new ERP from scratch
  • Implement reliable APIs for payments and shipping despite server and integration challenges

Project Deliverables

  • Custom ERP developed from scratch
  • APIs for customer online payments, self-service, and shipping freight estimates
  • Website functionality and API integration work
  • Project documentation and API development artifacts

Project Solution

InApp is developing a custom ERP from the ground up and automating clerical processes such as customer online payments, self-service, and shipping freight estimates. The vendor develops APIs and website functionality using MySQL, Laravel, and PHP, maintains documentation, and coordinates work across several developers while using Basecamp and Jira for communication and tracking.

Project Outcome

  • First ERP module is about to be implemented but much of the earliest work is still being debugged
  • Some APIs have been successfully launched while others are delayed or impacted by server changes
  • Strong communication and documentation practices improved transparency and project tracking

Platforms

  • WebWeb

Tech Stack

  • MySQLMySQL
  • LaravelLaravel
  • PHPPHP

Client Endorsement

Overall Review Rating

4.25star4 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The first module of the ERP is set to be implemented soon. Some of the APIs have been delayed in implementation, but those that are active have worked well. InApp has communicated transparently throughout the engagement. Their team is eager to help out and uses a strong documentation system.

Anonymous

General Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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