endorsedOngoing

Cloud-Based Service Management Platform for Contractor Software

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • Software Maintenance and Support • Cloud Consulting and Services • UI/UX Design

Industry

Information Technology

Duration

112 months

Budget

Confidential

Start Date

1 April 2017

Team Size

30+ Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable InApp Information Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Fort Myers, United States of America

Project Summary

InApp developed a cloud-based service management platform for a contractor management software company, building web and mobile applications and the backend infrastructure using technologies such as JavaScript, PHP, AngularJS, Laravel, PostgreSQL, Java (Android), and Swift (iOS). The vendor handled the full development process and continues to provide maintenance and enhancements, delivering a platform that meets the client's specifications and supports seamless service to their customers.

Key Challenges

Needed a cloud-based service management platform to distribute to the client’s customers.
Required comprehensive functionality including scheduling, dispatching, invoicing, maintenance tracking, inventory control, and project management.

Project Deliverables

From-scratch cloud-based service management platform for scheduling, dispatching, invoicing, maintenance agreement tracking, inventory control, and project management
Backend infrastructure
Frontend and UI/UX design
Android mobile app (Java)
iOS mobile app (Swift)
Ongoing maintenance and updates

Project Solution

Built a from-scratch cloud-based service management system covering scheduling, dispatching, invoicing, maintenance agreement tracking, inventory control, and project management. The vendor managed the entire development lifecycle, delivering backend infrastructure, frontend and UI/UX design, and native mobile apps for Android and iOS, and continues to provide maintenance and updates.

Project Outcome

Delivered the platform to the client's specifications, enabling seamless service delivery to their customers.
Continued high-quality enhancements and maintenance with strong project management and communication.

Platforms

Web
Mobile
Cloud

Tech Stack

JavaScript
PHP
AngularJS
Laravel
PostgreSQL
Java
Android
Swift
iOS

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The development and continued maintenance work provided by InApp has satisfied all client requirements and expectations for the project, helping them to provide a seamless service to their customers. The team is experienced, communicative, and organized in all of their work.”
Anonymous
President
Date: 08/12/2020