endorsedCompleted

Call Tracking Mobile App Development

Services Covered:

Mobile Application Development

Industry

Software Development

Duration

15 months

Budget

10K - 49K

Start Date

1 January 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Impero IT Services Pvt. Ltd. is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Oradea, Romania

Project Summary

A web development company hired Impero IT Services Pvt. Ltd to build a Flutter-based mobile application for their call tracking solution that enables users to make and receive calls using custom phone numbers. The vendor delivered the first version within three months and later integrated call functionality with the client's call provider. The client highlighted the team's resource allocation, flexibility, and responsive project management.

Key Challenges

Build a mobile app to support the existing call tracking solution
Enable clients to make and receive calls using purchasable custom phone numbers
Validate that Flutter was the appropriate technology through discovery and design updates

Project Deliverables

Mobile application (Flutter) for call tracking
Call functionality integrated with the client's call provider
Documentation, discovery outputs and detailed designs

Project Solution

The vendor was chosen as a Flutter development team for its balance of price and experience. After discovery meetings and documentation updates, they produced designs and implemented the mobile application using Flutter. The vendor assigned a project manager as the primary contact and delivered iterative updates; a developer and QA supported development and testing. They later collaborated with the call provider to integrate calling functionality and resolve provider-side issues.

Project Outcome

First version of the application delivered within three months
Successful integration of call functionality after collaboration with the call provider
Fast response times, flexible resource allocation and generally timely deliveries

Platforms

Mobile

Tech Stack

Flutter
iOS
Android

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Within three months, IT Services Pvt. Ltd delivered the first version of the application with its basic functionalities. They then integrated the call functionality via their call provider. Moreover, the client was impressed with the team's resource allocation and project management flexibility.”
Adrian Ghender
CEO
Date: 04/27/2022