endorsedCompleted

Mobile Device Management App Development (iOS & Android)

Services Covered:

Mobile Application Development

Industry

Software Development

Duration

2 months

Budget

10K - 49K

Start Date

1 January 2022

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable CrustLab is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Riyadh, Saudi Arabia

Project Summary

CrustLab was engaged to develop a mobile device management application with Android and iOS versions. The vendor performed discovery and produced project documents (SRS, software design using the C4 model) and UI work, but the client reports poor communication and repeated delivery issues. The client says agreed UI improvements and the application prototype were not delivered, and the engagement ended before completion.

Key Challenges

Develop a mobile device management application to manage Android and iOS phones.

Project Deliverables

Android mobile application
iOS mobile application
Software Requirements Specification (SRS)
Software Design Document (C4 model)
Prototype
UI design improvements

Project Solution

CrustLab conducted a discovery phase and produced standard application artifacts including an SRS and a Software Design Document using the C4 model. They created UI designs and a prototype and were responsible for developing Android and iOS versions of the mobile device management application. The vendor assigned a small team including front-end, iOS and Android developers, a UI/UX designer, and a project manager.

Project Outcome

Project stopped due to vendor noncompliance and poor communication.
Client did not receive agreed UI improvements or the prototype and received only screenshots.
The project manager was the only consistently positive performer on the vendor team.

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

1.5

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“CrustLab wasn't responsive to the client's questions and failed to provide updates on the partnership. They were sharing incorrect results and refused to improve the platform's UI. Although the team's manager was a delight to work with, their staff needed an improvement for violating the contract.This review includes the vendor’s response.”
Mohammed N
CEO, App Development Company at Confidential
Date: 05/24/2022