endorsedCompletedLMS Customization for Insurance Training and Reporting
Services Covered:
Industry
Education
Duration
2 months
Budget
10K - 49K
Start Date
1 March 2017
Team Size
Confidential
Engagement Model
Offshore
Project Capability Score (PCS)
75/100
Good
Project Capability Score (PCS) estimates how capable iDeus is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Digital Citizen Academy
Phoenix, United States of AmericaProject Summary
iDeus customized an off-the-shelf learning management system to meet state-level insurance requirements, adding custom features such as rule-based state compliance, daily reporting and time tracking. The team delivered weekly updates and continues to provide 24/7 technical support, with quick turnaround for non-emergency issues. The vendor also assisted in monitoring system load and advising on server upgrades to address scalability challenges.
Key Challenges
- Add reporting capabilities to the LMS to calculate and deliver daily student hours.
- Implement state-specific insurance compliance rules within the LMS (hours thresholds, pass requirements).
- Improve automation to replace manual hour calculations and streamline compliance submissions.
Project Deliverables
- Modified LMS (customized store-bought system)
- Reporting feature (daily reports with hours calculated per student)
- State-specific compliance/business rules (hours thresholds, pass-rate rules)
- HTML5 website frontend
- API integration with CDN
Project Solution
iDeus modified a store-bought LMS to serve as the client's content delivery and compliance platform. They implemented state-level business rules (such as minimum logged hours and pass thresholds), built a reporting engine that sends daily calculated-hours reports, integrated the platform with a CDN via API, and maintained the HTML5 frontend. The vendor also provided ongoing support and weekly updates; the client noted a possible use of Ruby on Rails on the backend.
Project Outcome
- The LMS gained unique, state-specific features and reporting capabilities not commonly available elsewhere.
- iDeus provided weekly updates and continuous 24/7 support with roughly 24-hour turnaround for non-emergency queries.
- The vendor monitored load and advised on server upgrades to address scalability issues.
Platforms
Web
API/Integration Platform
Tech Stack
Ruby on Rails
HTML
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
5 out of 5 starsTimeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“iDeus’ timeliness is outstanding. During the LMS modification, they delivered results on a weekly basis. The team is still highly responsive and resolves even non-urgent issues within 24 hours.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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