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Custom Software & UX Revamp for Kitchen Remodeling Company

Services Covered:

Custom Software Development • UI/UX Design
Project hero — replace with case study imagery
Industry
Industry

Home Services

Duration
Durationinfo-circle

17 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2020

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
69/100
Good

Project Capability Score (PCS) estimates how capable Ideamotive is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Granite State Cabinetry

mapBedford, United States of America

Project Summary

Ideamotive took over a kitchen and bath remodeling company's custom SaaS platform, improving UI/UX, refactoring and cleaning backend code, upgrading Ruby on Rails, and developing new features, with plans to integrate calendars and email. The engagement began in Jan. 2020, went live with a new version in Aug. 2020, and continues with some remaining work; the client praises Ideamotive's communication, testing rigor, and collaborative project management.

Key Challenges

  • Need for software to manage customer information, contracts, accounting, and inventory
  • Previous developer-built SaaS could not continue to scale and required a takeover and refactor

Project Deliverables

  • UI/UX enhancements and wireframes
  • Backend refactor and bug fixes
  • Upgrade to the current Ruby on Rails version
  • New feature development
  • Calendar and email system integrations (planned)

Project Solution

Ideamotive performed full custom software development: they enhanced UI/UX with wireframes and screenshots, cleaned and refactored a messy backend, upgraded the application to the current Ruby on Rails version, and implemented numerous new features. The vendor maintained a dedicated core team (including a project manager, designers, and developers), added resources when necessary, and managed the engagement through frequent meetings and tools like Jira, Slack, and Zoom. The work went live in August 2020 and some further items remain in progress.

Project Outcome

  • The transition to the new software version was much smoother than previous experiences and the platform is now far superior
  • The client reports improved platform quality, strong testing, quick response to issues, and superior communication
  • The new version went live in Aug. 2020 and most work is complete, with some ongoing items

Platforms

  • WebWeb
  • SaaSSaaS

Tech Stack

  • Ruby on RailsRuby on Rails

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Ideamotive deserves credit for keeping everyone involved in the process. They shared technical recommendations and then carried them out, and our platform is far better for it. Their energy keeps the project moving, and their communication builds trust and transparency.

Katherine McLaughlin

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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