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Development & IT Support for Textiles Manufacturer (Website & Intranet)

Services Covered:

Custom Software Development • Managed IT Services • E-commerce Development • Web Application Development
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Industry
Industry

Engineering & Manufacturing

Duration
Duration

103 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 January 2012

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Icreon is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapTarrytown, United States of America

Project Summary

Icreon provides development and IT support to a textiles manufacturer, having built the partner's website and now maintaining the site and an intranet system. The vendor performed an audit of a homegrown intranet, implements new features and fixes, and is working on a major e-commerce platform rewrite. The client praises Icreon's development and design expertise, proactivity, and reliable project management.

Key Challenges

  • Needed to develop and launch a new website and e-commerce capability
  • Required ongoing support for tightly coupled website and intranet applications
  • Needed to audit and maintain a homegrown intranet after the original developer left

Project Deliverables

  • Partner website
  • Intranet system audit and modifications
  • Front- and backend development
  • Drupal-based product management system support
  • E-commerce platform rewrite/enhancement

Project Solution

Icreon audited and modified a homegrown intranet after the original developer left, and they provide ongoing support and new feature development for both the intranet and the partner website. They handle front- and backend development, support a Drupal-based product management system, and are engaged on a major e-commerce platform rewrite. The engagement uses project managers in New York and a development team in India, with daily coordination.

Project Outcome

  • Achieved digital transformation by moving processes online
  • Delivered development and design capabilities, eliminating the need for a separate design vendor
  • Established as a trusted technology partner with strong daily communication and excellent project management
  • Consistently performed under tight deadlines and during crunch periods

Platforms

  • WebWeb
  • E-commerce PlatformE-commerce Platform

Tech Stack

  • DrupalDrupal

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The partner is more than pleased with the deliverables and digital transformation. Icreon has played a key role in resolving any issues that arise and advising on best practices. They excel in development expertise and creativity. Attention to detail and proactivity are hallmarks of their work.”

Frank Cinque

IT Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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