endorsedOngoing

AWS DevOps Architecture & Ongoing Infrastructure Support for SaaS Firm

Services Covered:

Cloud Consulting and Services • Managed IT Services • Software Maintenance and Support • DevOps

Industry

Software Development

Duration

74 months

Budget

50K - 199K

Start Date

1 June 2020

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Ibexlabs Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

MapClick Marketing

Princeton, United States of America

Project Summary

Ibexlabs provides ongoing application management and support for a Princeton-based software development and consulting firm focused on SaaS. The vendor collaborated with the client's IT and development teams to revamp AWS DevOps, deliver a plan of action and roadmapping for scalability, and implement infrastructure changes. Continuous maintenance and monitoring improved application performance and enabled reliable scaling, with clear and proactive communication throughout the engagement.

Key Challenges

Need to scale a very complex, custom SaaS ecosystem
Requirement to revamp project infrastructure and implement AWS DevOps
Need for proper roadmapping to ensure the platform could reliably scale
Desire for peace of mind and a complete, reliable solution

Project Deliverables

Revamped AWS DevOps infrastructure
Systems architecture analysis and security recommendations
Plan of action and roadmapping for scalability
Ongoing infrastructure and DevOps management
Continuous maintenance and monitoring

Project Solution

Ibexlabs analyzed the client's existing systems architecture, security posture, and limitations, then proposed and implemented an actionable plan to revamp the AWS DevOps infrastructure and enable reliable scaling. The vendor worked closely with the client's internal development and IT teams to roadmap short- and long-term improvements and delivered continuous infrastructure management, maintenance, and monitoring.

Project Outcome

Within 3-4 months, applications ran much smoother and handled scaling and fluctuating needs
No negative instances occurred since the recommended changes were implemented
Improved integration and simplified product scaling due to continuous maintenance and monitoring
High client satisfaction with communication and proactive recommendations

Platforms

SaaS
Web

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Ibexlabs was able to provide great support for the client, helping their application run smoother and handling the scaling and fluctuating needs perfectly. The team's communication was clear and transparent. They were always on the point throughout the engagement.”
Rick Veltri
CEO
Date: 10/28/2020