endorsedCompleted

AWS Tuning & High-Load Resilience for Charity Website

Services Covered:

Cloud Consulting and Services • DevOps

Industry

Non-profit Organizations

Duration

2 months

Budget

Less than 10K

Start Date

1 March 2017

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Helpware Tech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Kyiv, Ukraine

Project Summary

Helpware Tech (formerly eTeam) provided consulting to improve a charity website's uptime under sudden traffic spikes by analyzing the infrastructure and recommending AWS tuning and architecture improvements. The vendor delivered a detailed report of issues and a roadmap that the client's engineers could implement; their communication and problem-solving exceeded expectations.

Key Challenges

Increase uptime to handle sudden spikes of 10,000+ visitors.
Improve the overall cloud hosting architecture and provide DDoS protection.
Produce a solution that the client's engineers could implement without affecting user experience.

Project Deliverables

Document listing identified bottlenecks and recommendations
Roadmap for implementing infrastructure improvements
Solution plan for AWS tuning and high-load handling

Project Solution

Engaged in a consulting role, the vendor analyzed the charity's existing infrastructure and workloads, identified bottlenecks, and produced a detailed set of recommendations and a roadmap for implementation. The vendor's CTO and DevOps engineer (and a solution architect) designed a solution focused on AWS tuning to achieve high-load resilience, DDoS protection, and implementable changes for the client's engineering team.

Project Outcome

Delivered a detailed document with identified bottlenecks and recommended fixes.
Presented an implementation roadmap to the charity's leadership.
Provided recommendations that the client's engineers could implement, improving confidence in uptime handling.

Platforms

Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The project team delivered a detailed report of all the issues the website had, along with recommendations that the engineers could easily implement. Helpware Tech's (formerly eTeam) smooth workflow, problem-solving approach, and effective communication contributed to results that surpassed expectations.”
Anonymous
Head of Technology Consulting
Date: 10/22/2018