EndorsedendorsedOngoing

Post-Close Processing Automation and Recovery System for Financial Services

Services Covered:

Custom Software Development
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Duration

89 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 March 2019

Team Size
Team Size

11-15 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Grape Up is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapIrving, United States of America

Project Summary

Grape Up partnered with a financial services company to streamline post-close processing by replacing manual processes and improving throughput. The vendor led development and framework creation using JavaScript, Python, and AWS, and collaborated with the client's operations and internal tech teams. The resulting system increased process speed and reduced errors while adding a disaster recovery capability.

Key Challenges

  • Tasks taking too long and being performed incorrectly
  • Little to no redundancy in processes
  • Heavy reliance on manual processes
  • Need to increase throughput and decrease errors and to create an actionable disaster recovery plan

Project Deliverables

  • Streamlined post-close processing system
  • Development work and framework creation
  • An actionable disaster recovery plan
  • Reduction/automation of manual processes

Project Solution

Grape Up collaborated with the client's operations and internal tech teams to scope the project, then developed the system and underlying framework. The implementation used JavaScript, Python, and AWS as core technologies. The engagement followed Agile practices and included cross-functional roles (project manager/scrum master, tech lead, designers, developers, testers, architects) to deliver the solution.

Project Outcome

  • 30% increase in business process speed
  • 70% decrease in error rate
  • Implemented an actionable disaster recovery plan
  • Improved collaboration and Agile delivery practices

Platforms

  • WebWeb

Tech Stack

  • JavaScriptJavaScript
  • PythonPython
  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.75star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Thanks to the system that the Grape Up team helped develop, the company now has a 30% increase in their business process speed and a 70% decrease in their error rate. The company credits this to the team's collaborative approach which made them all feel part of the same team.

Ryan C Meinzer

Former VP of IT

Note: This endorsement is based on publicly available client feedback from external review sources.

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