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Hospital Management SaaS Platform

Services Covered:

Software as a Service (SaaS) Development • Website Development • UI/UX Design
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Industry
Industry

Healthcare

Duration
Duration

9 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 March 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
71/100
Good

Project Capability Score (PCS) estimates how capable GraffersID is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

HMS (Hospital Management System)

mapLondon, United Kingdom

Project Summary

Graffersid built a SaaS hospital management web platform, delivering UX/UI design and a web portal that handles patient and doctor data, appointment scheduling, and record analysis. The portal improved onboarding efficiency to about one hour and boosted conversion, with early engagement indicating scalable adoption. Graffersid coordinated project work via FreedCamp and provided ongoing collaboration.

Key Challenges

  • Need to understand user psychology because users are impatient when booking appointments.
  • Requirement for a calming, pleasing UI that is fast and easy to use.
  • Build a SaaS product from scratch including UX, UI, database design, and web portal development.

Project Deliverables

  • UI prototype and UX flow
  • Web portal (MVP) for hospital management
  • Intuitive dashboard
  • Doctor and patient management modules
  • Appointment booking and listing
  • History management, past-record analysis, and documentation storage
  • Database design

Project Solution

Graffersid created a UX flow and UI prototype, then designed and developed a web-based SaaS portal for hospital management. Their work included database design and implementation of modules for adding and listing doctors and patients, appointment booking and history management, dashboards, and record analysis. The team used FreedCamp for project management and provided direct access to designers and developers throughout the engagement.

Project Outcome

  • Increased conversion rate and simplified onboarding, reducing onboarding/training to about one hour.
  • Strong early engagement and the platform is scaling smoothly with rising demand.
  • Users responded positively to the design and usability.

Platforms

  • SaaSSaaS
  • WebWeb

Tech Stack

  • DjangoDjango
  • React.jsReact.js

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The portal is easy to use, which has increased the conversion rate. Less time is spent on onboarding and they expect to continue to scale the platform’s use. Graffersid collaborated well using a project management tool that made collecting feedback a breeze. They were committed partners.”

Saurabh Patidar

Co-Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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