endorsedCompleted

Internal Sales Tool Redesign & Java Modernization

Services Covered:

Website Development

Industry

Information Technology

Duration

5 months

Budget

200K - 999K

Start Date

1 March 2019

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Gorilla Logic is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Golden, United States of America

Project Summary

Gorilla Logic redesigned and modernized an internal sales tool for a large internet platform to improve UX and business workflows, updating data models and migrating legacy Java technology to newer Java/Spring libraries. The work included frontend and backend development, CARIS model integration, and automation-focused QA. Internal feedback has been positive and the system was preparing to go live after the engagement concluded.

Key Challenges

Outdated, not user-friendly internal tools needed modernization
Needed a more intuitive CRM page to support sales conversations
Required modernization of legacy Java stack to reduce technical debt

Project Deliverables

Updated user experience and page look-and-feel
Updated data models to recommend the right tasks
Frontend work connecting data models
Backend migration (replaced Struts libraries with Spring)
Integration of CARIS models
Automation-focused QA support

Project Solution

Gorilla Logic improved the user experience of a commonly used CRM page by updating the UI, modernizing data models to enable better task recommendations, and connecting frontend and backend systems. The team migrated legacy Struts libraries to Spring, integrated CARIS models, and provided QA with a focus on automation. The engagement was delivered by a cross-functional team (Scrum master, technical lead, frontend developer, two backend developers, and QA).

Project Outcome

System prepared to go live with positive internal feedback
Improved intuitiveness leading to easier agent training
Timely sprint deliveries with strong project management and QA automation setup

Platforms

Tech Stack

Java
Spring

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“While the platform launches soon, internal feedback has been positive. The work Gorilla Logic completed will lead to significant improvements within the business. Their team is skilled and supportive while providing excellent communication. Expect a collaborative team that delivers quality work.”
Anonymous
Former Product Manager
Date: 08/23/2019