endorsedOngoing

Booking and Quote Automation for Frontdesk Nordic AB

Services Covered:

Custom Software Development • Website Development

Industry

Telecommunications

Duration

106 months

Budget

50K - 199K

Start Date

1 October 2017

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Go Wombat is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Frontdesk Nordic AB

Stockholm, Sweden

Project Summary

Go Wombat provides ongoing development services to a Swedish telecommunications company, building a booking system and a Django-based quote and agreement automation tool to streamline internal processes. The tools reduced administrative time by about 40% and contributed to a roughly 10% increase in sales. The engagement began in October 2017 and remains ongoing.

Key Challenges

Increase efficiency of quote and agreement management
Automate calculation of gross margins and revenue
Reduce time spent on administrative tasks for internal teams and customers

Project Deliverables

Booking system for customers to schedule meetings
Django-based quote and agreement automation tool
Deal counting and sales-manager dashboard / searchable agreements

Project Solution

Go Wombat built a web-based booking system for customers to schedule meetings with sales staff and developed a Django-based tool that automates counting deals, creating quotes, and completing agreements. The solution includes features for sales managers to view deals and search agreements. The team delivered the quote tool on a tight schedule (project started February 2021 and was completed April 2021) and continues to provide ongoing development support.

Project Outcome

Reduced administrative time for quotes and agreements by at least 40%
Increased deal-closing hit rate by at least 10%
Delivered the quote tool within the allotted timeframe and cost estimate and maintained strong project management and communication

Platforms

Tech Stack

Django

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The new tool from Go Wombat improved our efficiency by reducing the amount of time spent on administrative tasks by 40%. The tool also contributed to a 10% increase in sales. As an ongoing partner, they continue to demonstrate success in meeting project deadlines with quality service.”
Ali Khorshidi
CEO
Date: 06/29/2022