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EndorsedendorsedCompleted

Azure Cloud Management and Infrastructure Support for a Translation Company

Services Covered:

Cloud Consulting and Services • Managed IT Services
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Industry
Industry

Business Consulting & Services

Duration
Duration

12 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 February 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable Flat Rock Technology is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapStockholm, Sweden

Project Summary

Flat Rock Technology remotely managed a translation company's Azure cloud infrastructure, performing monthly virtual desktop deployments, rotating and updating virtual machines, migrating physical servers to Azure, and carrying out maintenance and performance reviews. The engagement freed up internal resources and improved cloud-related processes. The client praised the quality and timely delivery of work but noted occasional communication snags and ended the engagement after one year.

Key Challenges

  • Lack of expertise and insight to advance Azure infrastructure
  • Need to free up internal IT resources
  • Desire to improve how infrastructure was managed after shifting to cloud due to the COVID-19 pandemic

Project Deliverables

  • Monthly virtual desktop deployments
  • Migration of physical servers to cloud-hosted machines
  • Azure resource procurement
  • Maintenance and performance reviews
  • Recommendations to improve cloud experience

Project Solution

Flat Rock Technology managed the client's Azure cloud infrastructure remotely. Their core tasks included monthly deployment and rotation of virtual desktops and virtual machines, updating and redeploying machines, and executing one-off tasks such as migrating physical servers to cloud-hosted machines. The vendor also procured Azure resources on the client's behalf, performed maintenance, reviewed performance metrics, and proposed suggestions to improve the client's cloud experience.

Project Outcome

  • Improved cloud utilization and processes
  • Freed up internal resources during the engagement
  • Successful server migration to Azure
  • Timely and professional delivery of requested work

Platforms

  • CloudCloud

Tech Stack

  • AzureAzure

Client Endorsement

Overall Review Rating

4star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client was happy with Flat Rock Technology's high-quality work, which yielded better processes. The team was accommodating to the client's requests and very professional in their timely deliveries. Their quick understanding of requirements and ability to meet them perfectly stood out.”

Anonymous

Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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