endorsedOngoing

Legacy LAMP SaaS Stabilization & Modernization

Services Covered:

Custom Software Development • Staff Augmentation • DevOps • Application Integration • AI and Machine Learning

Industry

Real Estate

Duration

67 months

Budget

Confidential

Start Date

1 January 2021

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

83/100

Strong

Project Capability Score (PCS) estimates how capable First Factory is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Equity Estates

Atlanta, United States of America

Project Summary

First Factory provided development resources to a private equity firm's legacy LAMP-style SaaS platform, delivering maintenance, architectural cleanups, and new features to improve stability and usability. The engagement improved platform reliability (reported as a 10x increase), reduced customer complaints, accelerated bug resolution, and increased uptime while also improving DevOps, disaster recovery planning, and API integrations.

Key Challenges

Need for skill-specific resources to fix stability and usability issues on a legacy platform
Desire to begin a path toward modernizing the platform while ensuring reliable, transparent resources for management and implementing core business rules

Project Deliverables

Maintenance and upgrades for legacy LAMP-type SaaS platform
Issue resolution and bug fixes
New feature development
Architectural and stability clean-up
DevOps improvements and disaster recovery planning
API integration with enterprise data lakes
Cross-device platform support and UX improvements
AI strategy consultation

Project Solution

First Factory provided maintenance, issue resolution, and feature development for a legacy LAMP-style SaaS platform. Over time they cleaned up architectural and stability issues, implemented new features from the backlog, improved the DevOps landscape and disaster recovery planning, integrated APIs with enterprise data lakes, and advised on UX, cross-device support, and AI strategy.

Project Outcome

Overall reliability of the platform increased 10x
Issue resolution improved from days to hours
Customer complaints decreased and customer self-service increased
System uptime became staggeringly high and platform stability greatly improved

Platforms

SaaS

Tech Stack

PHP
MySQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“First Factory resources have delivered stable code with clear, constant, and transparent communication. The platform's reliability has staggeringly increased, customer complaints have decreased, and internal frustrations have dissipated. The First Factory team is honest, prompt, and knowledgeable.”
Jonathan Zuffi
CTO
Date: 01/30/2026