endorsedCompleted

Prenatal Screening Patient Education Mobile App

Services Covered:

Mobile Application Development • UI/UX Design • Software Maintenance and Support

Industry

Pharmaceuticals & Biotechnology

Duration

10 months

Budget

50K - 199K

Start Date

1 September 2017

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

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Client

Illumina

San Diego, United States of America

Project Summary

Five led a weeklong design sprint and then designed and developed native Android and iOS apps for a genetic-technology provider to educate patients about prenatal screening and testing. The engagement included UX and UI design, creation of note-taking and summary-export features, user testing, and adherence to the client's branding constraints. The app received positive feedback from health professionals and users, and Five continues to provide maintenance and future development support.

Key Challenges

Create an educational, patient-facing app about prenatal screening and testing
Allow patients to take notes and generate summary documents for healthcare providers
Deliver a user-friendly experience while adhering to internal branding limitations

Project Deliverables

Native Android app
Native iOS app
UI and UX design
Design sprint framework
User testing and iterations

Project Solution

Five ran a weeklong design sprint to define the app framework, produced UI and UX designs that respected internal branding guidelines, and developed native Android and iOS applications. They conducted user testing throughout the process, iterated on feedback, and delivered a patient-facing app with note-taking and summary-export capabilities. The engagement concluded with the app published in app stores and a 12-month maintenance contract for ongoing support.

Project Outcome

Positive qualitative feedback from health professionals and users
App described as easy to navigate and clear
No measurable metrics yet; a study to validate educational impact is planned
App published in July 2018 and maintenance contract established

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Five understood business needs and goals, and leveraged their technical expertise to provide technical guidance and effectively meet project requirements. Their app has received overwhelmingly positive feedback from users and health professionals.”
Patricia Winters
Senior Genetic Counselor
Date: 08/02/2018