EndorsedendorsedOngoing

Web Platform and Portal Integration for Global Utility IT Firm

Services Covered:

Web Application Development
Project hero — replace with case study imagery
Industry
Industry

Information Technology

Duration
Durationinfo-circle

7 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 July 2017

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable Donatix is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapLondon, United Kingdom

Project Summary

Donatix built a web platform and internal portals for a global IT solutions firm serving utilities, integrating a customer portal with an external technician-booking system and creating an internal news/gallery and employee communication portal. The team delivered design and custom development work, implementing the frontend with PHP and JavaScript. Client feedback was positive, with only one minor bug; Donatix provided daily updates and maintained an ongoing relationship since July 2017.

Key Challenges

  • Need to develop a web platform due to lacking in-house resources
  • Requirement for external skill sets to build and integrate the platform

Project Deliverables

  • Integrated customer portal with external technician-booking system
  • Internal news platform and gallery
  • Internal employee communication portal
  • Authentication and identity management integration
  • Frontend implemented in PHP and JavaScript

Project Solution

They integrated the customer-facing portal with an external technician-booking system and developed an internal news platform and gallery. The team implemented an internal employee communication portal, integrating it with the client's authentication, authorization, and identity-management systems. Donatix provided design and custom development for the portal front end, using PHP and JavaScript. The client worked directly with four vendor designers and developers while retaining project management internally.

Project Outcome

  • Positive client feedback with only one minor bug reported
  • Consistent daily updates and timely reporting from the vendor
  • Reliable delivery that met tight specifications and deadlines
  • Ongoing relationship with further projects in progress

Platforms

  • WebWeb

Tech Stack

  • PHPPHP
  • JavaScriptJavaScript

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With only one minor bug, the end products have received overall positive feedback. Donatix provided daily updates, remained prompt (e.g., deadlines, reporting), and was honest about challenges they faced during development. Their flexible approach allowed them to deliver on all specifications.”

Anonymous

VP Customer Development

Note: This endorsement is based on publicly available client feedback from external review sources.

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