endorsedOngoing

UX Design and Dashboard Revamp for eGovernment Platform

Services Covered:

UI/UX Design • Application Integration

Industry

Government & Public Safety

5 months

Budget

50K - 199K

Start Date

1 October 2017

Team Size

30+

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Divami is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

e-Pragati Authority

India

Project Summary

Divami provided UX design and front-end development for a large eGovernment platform, revamping a performance-monitoring dashboard and creating a unified UX across many portals. The work included system integrations and development of approximately 200 applications; the platform and dashboard were widely praised by government stakeholders and significantly reduced delivery times.

Key Challenges

Integrate 33 government departments into a unified platform.
Support and integrate 745 citizen services with a citizen-centric UX.
Design for diverse user personas and wide-ranging technical capabilities across a population of ~40 million.

Project Deliverables

Responsive dashboard frontend for government performance monitoring
Repository of brand guidelines for uniform design
Portal for citizen services
Around 200 applications developed across departments

Project Solution

Divami rebuilt a responsive dashboard used by senior government leadership, implementing a frontend based on AngularJS, Node.js, and jQuery components while keeping citizen users in mind. As part of a larger digital transformation, they helped build roughly 200 applications and a citizen services portal, and they produced a repository of brand guidelines to enforce a consistent UX across departments. The team worked with system integrators to standardize design and accelerate delivery.

Project Outcome

The dashboard received rave reviews from executives and government leaders.
The government portal launch was attended by the president of India, signaling high-level endorsement.
The brand repository was launched rapidly and helped halve development delivery times without compromising quality.

Platforms

Tech Stack

AngularJS
Node.js
jQuery

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The platform’s design was extremely well-received, with praise coming in from across the government. The project is managed effectively, using a variety of tools and with excellent communication at all times.”
Satish Velagapudi
Product and Digital Transformations
Date: 03/20/2018