endorsedCompleted

National Beneficiary Management System (eBMS) for Pakistan Bait‑ul‑Mal

Services Covered:

Custom Software Development

Industry

Government & Public Safety

Duration

15 months

Budget

50K - 199K

Start Date

1 March 2020

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable DigiTrends is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Pakistan Bait‑ul‑Mal (PBM)

Islamabad, Pakistan

Project Summary

DigiTrends developed and deployed a Laravel-based Beneficiary Management System (eBMS) for Pakistan Bait‑ul‑Mal to automate beneficiary case processing and introduce paperless approvals nationwide. The project included user sessions, mock-ups, pilot and soft launch, and national deployment; DigiTrends also signed an SLA for technical support and upgrades and conducted project communication via Zoom.

Key Challenges

Expedite case processing for poor patients/beneficiaries
Introduce a paperless environment with e-approvals across the government sector
Deploy and scale the MIS for national-level use

Project Deliverables

Laravel-based MIS (eBMS)
Portals and mock-ups for MIS
National deployment and implementation
SMS delivery integration
Cheque issuance workflow for beneficiaries

Project Solution

DigiTrends designed and developed a Laravel-based MIS to automate the Beneficiary Management System (BMS). They conducted sessions with end users and stakeholders, designed data flows, produced portals and mock-ups, secured approval from an executive steering committee, and deployed the system nationally. The delivered solution included case completion and approval workflows, SMS delivery integration, and cheque issuance processes, and the vendor provided ongoing support under an SLA.

Project Outcome

Deployed nationally after pilot and soft launch
Reduced case processing time to 1-3 days
Introduced a paperless environment with e-approvals at PBM
Signed an SLA for technical support and MIS upgrades

Platforms

Tech Stack

Laravel

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“DigiTrends successfully deployed the system to the government environment and introduced paperless processes and requests approval. They communicated the project through Zoom meetings. Overall, the synergy between the two companies helped achieved unparalleled results and successful collaboration.”
Fowad Ahmad
Director IT
Date: 09/27/2021