endorsedCompleted

Mobile App Discovery & UX/UI Design for UNIQA (iOS & Android)

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Financial Services

Duration

9 months

Budget

50K - 199K

Start Date

1 January 2022

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable DICEUS is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

UNIQA Insurance Company

Kyiv, Ukraine

Project Summary

DICEUS was engaged by UNIQA Insurance Company to conduct a discovery and UX/UI design effort for a new mobile app aimed at improving customer engagement. They ran user interviews, developed buyer personas and user journeys, and produced formalized requirements and mock-ups. A four-person team managed the project and planned the subsequent development for iOS and Android. The client praised the depth of UX research and clear presentation of findings.

Key Challenges

Improve customer engagement through the mobile app
Find a vendor with insurance/insurtech experience and strong technological and UX expertise

Project Deliverables

Discovery-phase deliverables (user interviews, personas, user journeys)
Formalized requirements and mock-ups
iOS and Android mobile app (development planned)

Project Solution

DICEUS conducted a two-phase engagement: a discovery phase with user interviews, customer-journey analysis, persona creation, and user-journey mapping; then a development phase planned for iOS and Android. Based on research findings they formalized product requirements and created mock-ups. A four-person team (UI/UX Expert, Business Analyst, Solution Architect, Product Manager) managed the work and delivered UX artifacts and clear research presentations.

Project Outcome

Formalized requirements and mock-ups produced
Effective project management with regular updates
High-quality UX analysis and research artifacts (presentations, Miro boards, infographics)

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After a thorough discovery phase, DICEUS finalized the requirements for the new mobile app and created mock-ups. The client was impressed with their expertise in market research, buyer persona creation, and user journey mapping. Moreover, the team was communicative about their progress.”
Elena Markova
Board Member
Date: 11/22/2022