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Mobile App Discovery & UX/UI Design for UNIQA (iOS & Android)

Services Covered:

Mobile Application Development • UI/UX Design
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Industry
Industry

Financial Services

Duration
Duration

9 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2022

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable DICEUS is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

UNIQA Insurance Company

mapKyiv, Ukraine

Project Summary

DICEUS was engaged by UNIQA Insurance Company to conduct a discovery and UX/UI design effort for a new mobile app aimed at improving customer engagement. They ran user interviews, developed buyer personas and user journeys, and produced formalized requirements and mock-ups. A four-person team managed the project and planned the subsequent development for iOS and Android. The client praised the depth of UX research and clear presentation of findings.

Key Challenges

  • Improve customer engagement through the mobile app
  • Find a vendor with insurance/insurtech experience and strong technological and UX expertise

Project Deliverables

  • Discovery-phase deliverables (user interviews, personas, user journeys)
  • Formalized requirements and mock-ups
  • iOS and Android mobile app (development planned)

Project Solution

DICEUS conducted a two-phase engagement: a discovery phase with user interviews, customer-journey analysis, persona creation, and user-journey mapping; then a development phase planned for iOS and Android. Based on research findings they formalized product requirements and created mock-ups. A four-person team (UI/UX Expert, Business Analyst, Solution Architect, Product Manager) managed the work and delivered UX artifacts and clear research presentations.

Project Outcome

  • Formalized requirements and mock-ups produced
  • Effective project management with regular updates
  • High-quality UX analysis and research artifacts (presentations, Miro boards, infographics)

Platforms

  • MobileMobile

Tech Stack

  • iOSiOS
  • AndroidAndroid

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After a thorough discovery phase, DICEUS finalized the requirements for the new mobile app and created mock-ups. The client was impressed with their expertise in market research, buyer persona creation, and user journey mapping. Moreover, the team was communicative about their progress.”

Elena Markova

Board Member

Note: This endorsement is based on publicly available client feedback from external review sources.

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