endorsedOngoing

CRM-SugarCRM Synchronization & ERP Integration for Nextcom

Services Covered:

Custom Software Development • Application Integration

Industry

Information Technology

Duration

175 months

Budget

200K - 999K

Start Date

1 January 2012

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable DICEUS is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Nextcom

Oslo, Norway

Project Summary

Diceus provided .NET development and integration work for Nextcom, a Norwegian CRM provider, including a two-way synchronization between a custom CRM and SugarCRM and integrations with third-party ERPs. The vendor implemented dynamic product-register integration and automated order/status synchronization, reducing the need for duplicate product maintenance. The client reported reliable work, improved communication over time, and that Diceus developers require limited oversight.

Key Challenges

Need help with integration tasks
Small internal development team with limited capacity

Project Deliverables

Two-way CRM-SugarCRM synchronization
ERP integration for dynamic product register and order processing
Modular product integration with automated order submission and status updates
.NET backend development and integration components

Project Solution

Diceus handled .NET-based development and multiple integration tasks for the client, beginning with a single task and expanding to provide two full-time developers plus one on standby. They built a two-way synchronization between the client's custom CRM and SugarCRM across a large schema (1,200+ tables) and implemented a dynamic ERP integration that updates the product register, performs distance-based calculations for capabilities, and automatically exchanges orders and status updates with backend systems.

Project Outcome

Around 2,000 daily users of Diceus' integrations
Developers understand requirements well and need minimal project management oversight
Deliverables have been mostly on time with improved communication and English proficiency over time

Platforms

CRM
ERP
API/Integration Platform

Tech Stack

.NET

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Diceus learns and performs processes well. Their work is reliable. A language barrier is present, but has become better over time, and they can handle complicated tasks without needing much direction, if any.”
Steinar Talmoen
Co-Founder
Date: 05/11/2017