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Digital Care Planning & Family Portal for Hartford Care

Services Covered:

Staff Augmentation • UI/UX Design • Web Application Development
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Industry
Industry

Healthcare

Duration
Duration

7 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 February 2025

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Devxhub is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Hartford Care

map United Kingdom

Project Summary

Devxhub provided .NET development and UX/UI design staff augmentation to build a Digital Care Planning module and family portal for Hartford Care. They delivered a secure, role-based web and mobile-friendly system, a backend API integrated with existing electronic health records, and an admin dashboard. The solution met GDPR and CQC requirements, was piloted successfully in three homes, and received positive feedback from staff and families.

Key Challenges

  • Internal IT team was overloaded maintaining legacy systems while trying to build a new Digital Care Planning and Family Portal
  • Need to provide real-time tablet updates for staff and secure family access to daily updates
  • Requirement to meet strict regulations (GDPR and CQC) and gain Compliance Board approval
  • Integrate the new system with existing electronic health records under tight deadlines

Project Deliverables

  • Secure, role-based web and mobile-friendly system for staff to record observations, medications, and daily activities
  • Family portal for photos, updates, and messaging
  • Backend API connecting to electronic health records
  • Admin dashboard for managers to oversee care plans, access, and compliance reports
  • Documented codebase and developer training on cloud deployment

Project Solution

Devxhub provided a dedicated .NET and UX team integrated into the client's Agile process. They ran a detailed discovery to map workflows, met GDPR and CQC requirements, and built a secure, role-based web and mobile-friendly system. Deliverables included a backend API integrated with existing electronic health records, a family-facing portal, and an admin dashboard. They documented the codebase, paired with junior developers, and delivered training on cloud deployment and operations.

Project Outcome

  • The Digital Care Planning module was piloted in three homes and approved by the Compliance Board on first review
  • Care staff spent far less time on paperwork, freeing up hundreds of extra care minutes each week
  • Families sent more than 120 thank-you messages, indicating strong adoption and satisfaction
  • Completed a major data migration with zero downtime
  • Consistently delivered major milestones on time using two-week sprints

Platforms

  • WebWeb
  • MobileMobile
  • API/Integration PlatformAPI/Integration Platform
  • CloudCloud

Tech Stack

  • .NET.NET
  • REST APIREST API

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Devxhub delivered a solution that met regulatory standards and received positive feedback from end users. The team demonstrated strong project management skills, consistently delivered milestones on time, and was proactive in finding solutions. Devxhub's empathetic approach and expertise stood out.”

Kevin Shaw

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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