endorsedOngoing

Staff Augmentation for IT Service Provider

Services Covered:

Staff Augmentation • Website Development

Industry

Software Development

Duration

58 months

Budget

200K - 999K

Start Date

1 October 2021

Team Size

11-15 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Devox Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Norway

Project Summary

Devox provided staff-augmentation services to an IT service provider, establishing an ODC model to supply 3–4 engineers per month across .NET, Angular, DevOps, and QA. The engagement increased headcount and improved code quality, enabling the client to deliver better services to its customers; the vendor was described as flexible and open-minded.

Key Challenges

Extend web development capacity to handle a surge in new clients
Implement an ODC model in Eastern Europe to scale quickly
Build a team up to 15 engineers and ensure flexibility in hiring and replacements

Project Deliverables

Staff augmentation (provision of 3–4 engineers per month)
Offshore Development Center (ODC) setup in Eastern Europe
Hired engineering team including .NET, Angular, DevOps, and QA resources
Communication plan, tech requirements, and replacement procedures

Project Solution

Devox established an ODC/staff-augmentation engagement: after agreeing rules, a communication plan and tech requirements, they recruited and supplied 3–4 engineers per month. The vendor conducted candidate interviews, signed an agreement, and implemented procedures for hiring and replacement. The arrangement included provisioning .NET and Angular engineers, DevOps and QA resources to extend the client's web development capacity.

Project Outcome

Increased headcount and improved code quality, enabling the client to provide better services to customers.
Successfully onboarded qualified engineers through the ODC/staff-augmentation model.

Platforms

Tech Stack

.NET
Angular

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Devox Software, the company has successfully onboarded qualified engineers and has improved code quality. The current setup allows them to offer better services to their customers. Devox Software is flexible and open-minded.”
Jeppe Øren
Sr. Vice Pres. Delivery & Operations
Date: 09/08/2022