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Internal Messaging App for Telemedicine Provider

Services Covered:

Custom Software Development • Mobile Application Development
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Industry
Industry

Healthcare

Duration
Duration

33 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 March 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
75/100
Good

Project Capability Score (PCS) estimates how capable Devot is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapNew York City, United States of America

Project Summary

A large telemedicine provider hired Devōt to design and build an internal messaging app, collaborating on architecture and implementing functionality across Scala, .NET, and Java. The vendor delivered a scalable, operational messaging application that unified messages from multiple channels into a single platform and enabled in-app messaging for users. The engagement included cross-timezone coordination, timely deliveries, and demonstrated flexibility as requirements changed.

Key Challenges

  • Create a new service requiring expertise in Scala, .NET, and Java.
  • Achieve fluent communication between patients and doctors within the healthcare app.
  • Develop a single service capable of understanding messages regardless of the originating messaging service.

Project Deliverables

  • Internal messaging application
  • Collaborative app architecture and service foundation
  • Integration with various messaging channels (email, SMS, text)
  • User interface for in-app interactions
  • Migration of messages from multiple channels into a single platform

Project Solution

Devōt collaborated with the client to define the app architecture and then built the core messaging service and its foundations. The team implemented data structures and functionalities to enable communication across various channels (email, SMS, text) and designed a user interface for in-app interactions. They tested the service across different environments, ensured compatibility with the client’s internal systems, and adapted fluidly between Scala, .NET, and Java for different tasks.

Project Outcome

  • Delivered a complete and operational messaging application.
  • Successfully migrated messages from various channels into a single integrated platform.
  • Enabled in-app messaging for customers.
  • Achieved scalability on the worldwide messaging infrastructure.

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • ScalaScala
  • .NET.NET
  • JavaJava

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Devōt successfully delivered a scalable and functional messaging app that met the client's expectations. The team ensured smooth collaboration through timely task completion and transparent communication. Additionally, they showed proactivity and flexibility in meeting the client's requirements.”

Anonymous

Engineering Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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