endorsedOngoing

Ongoing Web Development & Custom Programming for Flash Avenue (Multiple Projects)

Services Covered:

Website Development • Software Maintenance and Support • Custom Software Development

Industry

Information Technology

Duration

116 months

Budget

10K - 49K

Start Date

1 December 2016

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable Communication Crafts is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Flash Avenue LLC

Mount Wolf, United States of America

Project Summary

Communication Crafts provided ongoing outsourced programming and web-development support to Flash Avenue LLC, delivering custom web applications and WordPress sites. They built solutions such as a complex "Request a Quote" shopping-cart style form for a chemical distributor and used technologies including CakePHP, Laravel, and PHP. The vendor delivered high-quality code, proactive communication, and achieved 100% client satisfaction with projects often completed ahead of schedule.

Key Challenges

Small firm had difficulty keeping in-house staff fully utilized
Difficulty ensuring quality and timely delivery from in-house hires and prior outsourcing partners
Past outsourcing experiences suffered from communication issues, misunderstandings, missing scope components, and scope creep
Need for quality programming delivered expediently

Project Deliverables

WordPress websites
Request a Quote shopping cart-style form
Custom web applications and programming deliverables

Project Solution

Communication Crafts handled multiple web-development and programming projects, advising when to use WordPress or alternative frameworks and implementing solutions using CakePHP, Laravel, PHP, Linux and Apache as appropriate. They built custom features such as a shopping cart-style "Request a Quote" form that let customers assemble quotes from hundreds or thousands of products. The engagement included an assigned account manager and production manager, direct collaboration with programmers, and ongoing support for completed and in-progress projects.

Project Outcome

100% client satisfaction for the projects the vendor worked on
Projects were completed ahead of schedule
High-quality, reliable programming with no recurring breakages reported
Improved communication and project management compared to prior outsourcing experiences

Platforms

CMS
Embedded System

Tech Stack

CakePHP
Laravel
PHP

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Communication Crafts have proven themselves a reliable outsourcing option through high-quality programming, on-time delivery and proactive communication. 100% client satisfaction was achieved on the projects they have worked on.”
John Stauffer
Owner
Date: 12/13/2017